How to configure email notification to not email the originator of the change?

[Martin Freeman]

In other issue tracking systems I've used even if I am on the notification list I can choose to not get email notifications related to changes I've made myself, only notification of changes made by other people. How do I select this configuration in Jira?

For example if I am the default assignee for a product or component and I have cause to comment on half a dozen new issues that have been raised, there is no need for my inbox to be hammered with notifications to inform me that I've just made a comment, since I obviously already know that.

[Nic Brough -Adaptavist-]

Go to your profile and unselect "email me on my changes" in the preferences.

You might want to consider doing that with the default user account as well, if you're an admin.

[Martin Freeman]

I've tried that but it doesn't seem to be working. I have 'My Changes' set to 'Do not notify me' both in my profile and globally, but when I edit anything I still get emails about it.

I've tested it so far with the description, priority and assignee fields and get updates on all of them.

[Nic Brough -Adaptavist-]

That's the way it works. You must be getting the update for another reason - a second user with your email address (the setting filters by user id, not duplicate mail addresses), membership of an email group (not a jira group - it's clever enough to get those too, and roles!) or something on your mail server.

[Martin Freeman]

Bingo! That was the problem, I had a couple of users registered and accidentally used the same email address for both of them.

THanks.

[Neal Applebaum]

If you're certain the Email me when I make changes is not checked, then can you check to see if your email address is receiving notifications because they are sent to another user whose email address is yours, or a group address that contains yours?

[Christian Czaia _Decadis AG_]

I'd suggest you check your notification scheme (issue updates).

Cheers Christian

[Martin Freeman]

What should I check for there?

The only way the configuration setting to 'Do not notify me' can work is if it overrides the settings of the notification scheme since for any notification event the user making the change can be Any Watcher, Current Assignee or Reporter.

In other words if the notification scheme overrides the global or per user 'Do not notify me' setting then the only way for a user to not be notified would be to remove all user entries from every notification event, which would be no solution at all since it would disable notifications completely for all users.

I'm probably misunderstanding something obvious, that's the way it usually is :)