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How to populate another field when a radio button is selected on ITSM portal?

Deleted user July 19, 2022

Hello Team!

Is there a way to populate the date picker field when a radio button is selected? Please see attached:
radio button.JPG

 

If 'Temporary' radio button is selected, another field (Date picker or any desired field) should populate.  I tried to do it via Automation but it doesn't work or I'm not sure if I done it correctly.  Is there other ways to do this?

 

The scenario above is required to execute on the ITSM portal used by the customers. Thank you!

 

 

1 answer

0 votes
Okan Erdogan
Contributor
July 19, 2022

Seems like you need a dynamic form. Have you checked this app to see if it will meet your needs?

https://marketplace.atlassian.com/apps/1212161/extension-for-jira-service-desk?hosting=cloud&tab=overview

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