How to prevent users creating a new service desk

[Deleted user]

Hi

We are using the Service Desk plugin.

We want to permission it so that only certain users can turn on or create a new service desk.

Is this possible and if so, how?

A way of configuring if would be that only administrators have the power to create new service desks.

Thanks

Adam

[Rita YOUNES [Infosysta]]

Hi @Adam Shield.

The user are internal or external.
If they are JIRA user , you can create a group and put the user that they have permission to create Service desk request on it and add this group to the create issue permission.

Hope it helps.

Rita 

[Boris Georgiev [Appfire]]

which version of service desk are you using and are you using Cloud or Server version ?