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How to re-enable HTML email notifications?

Tomasz Walotek
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May 14, 2018

At some point in the past (on the old UI) I've changed my email preferences from HTML to text. I'd like to re-enable the HTML notifications, but am not able to find any related option in the user settings.

There's a similar question:

https://community.atlassian.com/t5/Jira-Core-questions/How-to-enable-HTML-Email-notifications/qaq-p/98990

And one of the answers includes this link:

https://confluence.atlassian.com/jiracoreserver074/managing-your-user-profile-921047238.html#Managingyouruserprofile-Managingemailnotifications

but I don't have the "Email Type" option in the "Update User Preferences" settings dialog window.

How do I change it back to HTML?

1 answer

0 votes
Thomas Schlegel
Community Champion
May 14, 2018

Which Application do you have? Cloud or Server?

Tomasz Walotek
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 14, 2018

I think it's cloud (it's hosted under *.atlassian.net). How can I tell for sure?

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