How to remove the word 'Jira' in email notifications?

[Erwin Manuel]

Hi All,

All notifications has a string 'Jira' preppended in the email subject.

How can we remove this? I can see the subject templates and it can only control the subject and issue key.

Thanks in advance!

[Andy Brook [Plugin People] · Accepted solution]

Check you're email prefix, its mandatory but can be changed, an a whitespace char is not engouh :)

- https://confluence.atlassian.com/display/JIRA/Configuring+JIRA%27s+SMTP+Mail+Server+to+Send+Notifications

Removing entirely is more tricky..

[Miroslav Kravec]

Well... could you please provide the tricky solution to remove it entirely? :)

[vkharisma]

Hi Erwin,

Yes, this is possible. You need to modify all *.vm files under /atlassian-jira/WEB-INF/classes/templates/email/subject

($issue.key) $issue.summary

TO

$issue.summary

Please note that you require to restart JIRA before the changes to take effect. More info on this: Customising Email Content

Cheers, Vicky.

[Erwin Manuel]

Hi Vicky, are you sure with this? I think the sample you gave only removes the "(ACE-11452)" in my sample but not the string 'Jira'?

[vkharisma]

Ups, my bad, Erwin. Please refer to Andy's answers below for the correct answer.

Cheers, Vicky.

[shyam sundar]

Hi Viki, is it possible to do the same from admin page ?