I have a parent ticket in jira service management and its clone in jira software board. I want main ticket in JSM to be transitioned to done when its clone is transitioned in done in jira board.
Hi Prabuddha,
You can use Automation for it. Below is the rule you can use it. You can change condition in Branch from "is Cloned by" to "Clones" based on your requirement.
Regards,
Aamer
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