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I'm not receiving email notifications

Justin Caruana
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 14, 2022

For some reason I stopped receiving email notifications from JIRA. When someone comments or open a task for me, nothing is going through to my email. 

What could be the problem please? 

2 answers

0 votes
Artur Lemieszek July 18, 2022

Hello!

We have the same issue as requestor, notifications were working fine till Friday, today all notifications doesn't work, we didn't change anything..... 

0 votes
Craig Nodwell
Community Champion
July 14, 2022

Hi @Justin Caruana welcome to the community.
Were you receiving emails in the past?
Have you changed anything on your profile for email notifications?
Are you in the correct user role within the project?
Have your project or jira admin review the notification scheme to ensure you are in the proper settings.

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