Importing internal comments to Jira Service Desk by CSV

[Ray Eaton]

I can import tickets and comments from a csv file. But how to I import internal comments, ie those that should not be visible to customers on the portal?

JIRA Service Desk 3.2 - server edition

[dlazarchuk]

Hey Ray,

Help-Desk-Migration.com can help you with this operation.

Disclaimer: I work at Help Desk Migration as an account manager.

[Marco Brieden]

Hi Dima,

the last time I talked with help-desk-migration.com they said internal comments can't be imported.
Has that changed?

[Bridy Frett]

Did you find an answer to your question?  I'm trying to import data from Zendesk and have the same question.