Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Is it possible to rearrange the order of fields appearing on a Jira case?

Christine Søndergaard Ravn December 1, 2016
 

1 answer

0 votes
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 1, 2016

By "case", do you mean the Service Desk Request, or the JIRA issue behind it?

Christine Søndergaard Ravn December 1, 2016

I mean on a JIRA issue view.

Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 1, 2016

To an extent, yes.  If you look at the "issue type screen scheme", you will find a "screen" allocated for "issue view".  This gives an order of fields and what fields are available.

However, for the issue view, JIRA re-arranges some of them.  It pulls out dates into their own panel, system fields (description, priority etc), time-tracking and users and groups and so-on.  What's left it presented in the section for custom fields.

JeanetteK
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 1, 2016

Do you know if it is possible to have a custom field pull out into its own panel? 

Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 1, 2016

Only with code that can create the panel and pull the field into it.

Suggest an answer

Log in or Sign up to answer