Is there a guarantee that there are no traces of deleted issues stored in the Atlassian Cloud?

[Carolin Jonietz]

Hello all, 

we're using the Jira Service Management that's hosted in the Atlassian cloud. A customer may require us to delete all Jira issues and no longer needed users (Portal only) once a certain time has passed. That itself seems easy enough. However, can we guarantee that deleted issues are no longer saved anywhere in the Atlassian Cloud? 

Thank you in advance! 

Carolin

[Joe Pitt · Accepted solution]

That is a question for the cloud customer service. This is a forum for user to ask questions of other users. 

[Kegm Kcm]

I am also facing dame problem, so can any expert help and answer of this question. Thanks