JETI Incoming email issue - SQL Exception while setting value

[Brendan Gordon]

We upgraded from JIRA 6.4.12 to 7.1.0, and also upgraded JETI to 7.0.14. JETI is now unable to create issues from incoming mail.

Our database is MS SQL Server 2012.

The stack trace is

javax.mail.MessagingException: com.atlassian.jira.workflow.WorkflowException: org.ofbiz.core.entity.GenericEntityException: while inserting: [GenericEntity:CustomFieldValue][parentkey,null][customfield,10013][issue,31374][datevalue,0001-01-01 10:00:00.0][id,47448] (SQL Exception while setting value:  (Only dates between January 1, 1753 and December 31, 9999 are accepted.));   nested exception is: javax.mail.MessagingException: com.atlassian.jira.workflow.WorkflowException: org.ofbiz.core.entity.GenericEntityException: while inserting: [GenericEntity:CustomFieldValue][parentkey,null][customfield,10013][issue,31374][datevalue,0001-01-01 10:00:00.0][id,47448] (SQL Exception while setting value: (Only dates between January 1, 1753 and December 31, 9999 are accepted.));   nested exception is: com.atlassian.jira.exception.CreateException: com.atlassian.jira.workflow.WorkflowException: org.ofbiz.core.entity.GenericEntityException: while inserting: [GenericEntity:CustomFieldValue][parentkey,null][customfield,10013][issue,31374][datevalue,0001-01-01 10:00:00.0][id,47448] (SQL Exception while setting value:  (Only dates between January 1, 1753 and December 31, 9999 are accepted.)) at com.metainf.jira.plugin.emailissue.handler.AbstractMailHandler.handleMessage(AbstractMailHandler.java:138) at com.metainf.jira.plugin.emailissue.handler.EmailThisIssueMailHandler.handleMessage(EmailThisIssueMailHandler.java:509) at com.atlassian.jira.service.services.mail.MailFetcherService$1.process(MailFetcherService.java:376) at com.atlassian.jira.service.services.mail.MailFetcherService$MessageProviderImpl.getAndProcessMail(MailFetcherService.java:255) at com.atlassian.jira.service.services.mail.MailFetcherService.runImpl(MailFetcherService.java:366) at com.atlassian.jira.service.services.file.AbstractMessageHandlingService.run(AbstractMessageHandlingService.java:229) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:61) at com.atlassian.jira.service.ServiceRunner.runService(ServiceRunner.java:62) at com.atlassian.jira.service.ServiceRunner.runServiceId(ServiceRunner.java:44) at com.atlassian.jira.service.ServiceRunner.runJob(ServiceRunner.java:32) at com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:153) at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:118) at com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:97) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.launchJob(CaesiumSchedulerService.java:401) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeClusteredJob(CaesiumSchedulerService.java:396) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeQueuedJob(CaesiumSchedulerService.java:349) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(CaesiumSchedulerService.java:255) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(CaesiumSchedulerService.java:252) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeJob(SchedulerQueueWorker.java:65) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeNextJob(SchedulerQueueWorker.java:59) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.run(SchedulerQueueWorker.java:34) at java.lang.Thread.run(Thread.java:745) Caused by: javax.mail.MessagingException: com.atlassian.jira.workflow.WorkflowException: org.ofbiz.core.entity.GenericEntityException: while inserting: [GenericEntity:CustomFieldValue][parentkey,null][customfield,10013][issue,31374][datevalue,0001-01-01 10:00:00.0][id,47448] (SQL Exception while setting value:  (Only dates between January 1, 1753 and December 31, 9999 are accepted.));   nested exception is: com.atlassian.jira.exception.CreateException: com.atlassian.jira.workflow.WorkflowException: org.ofbiz.core.entity.GenericEntityException: while inserting: [GenericEntity:CustomFieldValue][parentkey,null][customfield,10013][issue,31374][datevalue,0001-01-01 10:00:00.0][id,47448] (SQL Exception while setting value:  (Only dates between January 1, 1753 and December 31, 9999 are accepted.)) at com.metainf.jira.plugin.emailissue.handler.CreateIssueHandler.handleMessage(CreateIssueHandler.java:228) at com.metainf.jira.plugin.emailissue.handler.ReporterResolvingCreateOrCommentHandler.handleMessage(ReporterResolvingCreateOrCommentHandler.java:138) at com.metainf.jira.plugin.emailissue.handler.CreateOrCommentWithRegexpHandler.handleMessage(CreateOrCommentWithRegexpHandler.java:49) at com.metainf.jira.plugin.emailissue.handler.AbstractMailHandler.handleMessage(AbstractMailHandler.java:125) ... 21 more Caused by: com.atlassian.jira.exception.CreateException: com.atlassian.jira.workflow.WorkflowException: org.ofbiz.core.entity.GenericEntityException: while inserting: [GenericEntity:CustomFieldValue][parentkey,null][customfield,10013][issue,31374][datevalue,0001-01-01 10:00:00.0][id,47448] (SQL Exception while setting value:  (Only dates between January 1, 1753 and December 31, 9999 are accepted.)) at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:515) at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssueObject(DefaultIssueManager.java:604) at com.atlassian.jira.service.util.handler.DefaultMessageHandlerContext.createIssueWithIssueManager(DefaultMessageHandlerContext.java:248) at com.atlassian.jira.service.util.handler.DefaultMessageHandlerContext.createIssue(DefaultMessageHandlerContext.java:166) at com.atlassian.jira.service.services.mail.DelegatingMessageHandlerContext.createIssue(DelegatingMessageHandlerContext.java:43) at com.metainf.jira.plugin.emailissue.handler.EmailThisIssueMailHandler$1.createIssue(EmailThisIssueMailHandler.java:337) at com.metainf.jira.plugin.emailissue.handler.IssueSupportingMessageHandlerContext.createIssue(IssueSupportingMessageHandlerContext.java:56) at com.metainf.jira.plugin.emailissue.handler.CreateIssueHandler.createIssueInContext(CreateIssueHandler.java:242) at com.metainf.jira.plugin.emailissue.handler.CreateIssueHandler.handleMessage(CreateIssueHandler.java:221) ... 24 more Caused by: com.atlassian.jira.workflow.WorkflowException: org.ofbiz.core.entity.GenericEntityException: while inserting: [GenericEntity:CustomFieldValue][parentkey,null][customfield,10013][issue,31374][datevalue,0001-01-01 10:00:00.0][id,47448] (SQL Exception while setting value:  (Only dates between January 1, 1753 and December 31, 9999 are accepted.)) at com.atlassian.jira.workflow.OSWorkflowManager.createIssue(OSWorkflowManager.java:767) at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:506) ... 32 more Caused by: com.atlassian.jira.exception.DataAccessException: org.ofbiz.core.entity.GenericEntityException: while inserting: [GenericEntity:CustomFieldValue][parentkey,null][customfield,10013][issue,31374][datevalue,0001-01-01 10:00:00.0][id,47448] (SQL Exception while setting value:  (Only dates between January 1, 1753 and December 31, 9999 are accepted.)) at com.atlassian.jira.ofbiz.DefaultOfBizDelegator.createValue(DefaultOfBizDelegator.java:299) at com.atlassian.jira.ofbiz.WrappingOfBizDelegator.createValue(WrappingOfBizDelegator.java:172) at com.atlassian.jira.issue.customfields.persistence.OfBizCustomFieldValuePersister.createValuesInt(OfBizCustomFieldValuePersister.java:113) at com.atlassian.jira.issue.customfields.persistence.OfBizCustomFieldValuePersister.updateValues(OfBizCustomFieldValuePersister.java:128) at com.atlassian.jira.issue.customfields.persistence.EagerLoadingOfBizCustomFieldPersister.updateValues(EagerLoadingOfBizCustomFieldPersister.java:52) at com.atlassian.jira.issue.customfields.persistence.OfBizCustomFieldValuePersister.createValues(OfBizCustomFieldValuePersister.java:96) at com.atlassian.jira.issue.customfields.persistence.EagerLoadingOfBizCustomFieldPersister.createValues(EagerLoadingOfBizCustomFieldPersister.java:40) at com.atlassian.jira.issue.customfields.persistence.OfBizCustomFieldValuePersister.createValues(OfBizCustomFieldValuePersister.java:89) at com.atlassian.jira.issue.customfields.persistence.EagerLoadingOfBizCustomFieldPersister.createValues(EagerLoadingOfBizCustomFieldPersister.java:34) at com.atlassian.jira.issue.customfields.impl.AbstractSingleFieldType.createValue(AbstractSingleFieldType.java:138) at com.atlassian.jira.issue.fields.CustomFieldImpl.createValue(CustomFieldImpl.java:729) at com.atlassian.jira.workflow.function.issue.IssueCreateFunction.execute(IssueCreateFunction.java:81) at com.opensymphony.workflow.AbstractWorkflow.executeFunction(AbstractWorkflow.java:1050) at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1446) at com.opensymphony.workflow.AbstractWorkflow.initialize(AbstractWorkflow.java:615) at com.atlassian.jira.workflow.OSWorkflowManager.createIssue(OSWorkflowManager.java:741) ... 33 more Caused by: org.ofbiz.core.entity.GenericEntityException: while inserting: [GenericEntity:CustomFieldValue][parentkey,null][customfield,10013][issue,31374][datevalue,0001-01-01 10:00:00.0][id,47448] (SQL Exception while setting value:  (Only dates between January 1, 1753 and December 31, 9999 are accepted.)) at org.ofbiz.core.entity.GenericDAO.singleInsert(GenericDAO.java:213) at org.ofbiz.core.entity.GenericDAO.insert(GenericDAO.java:178) at org.ofbiz.core.entity.GenericHelperDAO.create(GenericHelperDAO.java:83) at org.ofbiz.core.entity.GenericDelegator.create(GenericDelegator.java:556) at org.ofbiz.core.entity.GenericDelegator.create(GenericDelegator.java:542) at org.ofbiz.core.entity.GenericValue.create(GenericValue.java:97) at com.atlassian.jira.ofbiz.DefaultOfBizDelegator.createValue(DefaultOfBizDelegator.java:296) ... 48 more Caused by: org.ofbiz.core.entity.GenericDataSourceException: SQL Exception while setting value:  (Only dates between January 1, 1753 and December 31, 9999 are accepted.) at org.ofbiz.core.entity.jdbc.SqlJdbcUtil.setValue(SqlJdbcUtil.java:885) at org.ofbiz.core.entity.jdbc.SqlJdbcUtil.setValue(SqlJdbcUtil.java:765) at org.ofbiz.core.entity.jdbc.SqlJdbcUtil.setValues(SqlJdbcUtil.java:553) at org.ofbiz.core.entity.GenericDAO.singleInsert(GenericDAO.java:204) ... 54 more Caused by: java.sql.SQLException: Only dates between January 1, 1753 and December 31, 9999 are accepted. at net.sourceforge.jtds.jdbc.DateTime.packDate(DateTime.java:301) at net.sourceforge.jtds.jdbc.DateTime.<init>(DateTime.java:113) at net.sourceforge.jtds.jdbc.JtdsPreparedStatement.setParameter(JtdsPreparedStatement.java:665) at net.sourceforge.jtds.jdbc.JtdsPreparedStatement.setTimestamp(JtdsPreparedStatement.java:1100) at org.apache.commons.dbcp2.DelegatingPreparedStatement.setTimestamp(DelegatingPreparedStatement.java:159) at org.apache.commons.dbcp2.DelegatingPreparedStatement.setTimestamp(DelegatingPreparedStatement.java:159) at org.ofbiz.core.entity.jdbc.SQLProcessor.setValue(SQLProcessor.java:878) at org.ofbiz.core.entity.jdbc.SqlJdbcUtil.setValue(SqlJdbcUtil.java:804) ... 57 more

[Brendan Gordon · Accepted solution]

I looked up the custom field with id 10013, it was a date time picker custom field which was not being used in this particular Jira project. Luckily the field wasn't being used any more in other projects so I deleted it, which seems to have fixed the problem.

[Tibor Hegyi _META-INF_]

Hi Brendan,

Do you need any help with this problem? 

Tibor