We successfully upgraded JIRA 6.2 to JIRA software 7.10.2 and applied the new license, but the system hints that I did not install JIRA software.
Hi @jingao
There could be some disabled dependent add-ons which cause this issue. Also please verify that all add-ons are compatible with 7.10.2.
Execute the SQL below to get plugins disabled:
SELECT * FROM pluginstate where pluginenabled = 'false';
Than you can enable the disabled one;
UPDATE pluginstate SET pluginenabled='true' WHERE pluginkey='<pluginkey from query above>';
or (enable all of them)
UPDATE pluginstate SET pluginenabled='true';
But please STOP Jira before before executing UPDATE.
Hi jingao
can you explain all the steps followed for the upgrade?
FABIO
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