Jira Automation - automatically move linked card to done in a different board

[Suzane Fernandes Cazonato]

Hi people,

I have created an automation that replicates the card I have started in my board into another board and they are linked. Now once the card in the other board is moved to done "Done" how can it be automatically moved to "Done" in my board as well?

Thank you.

[Alex Koxaras -Relational- · Accepted solution]

Hi @Suzane Fernandes Cazonato and welcome to the community

You should create a branch on your jira automation like the following:

However you have to change the scope to multiple projects in order for it to work.

[Bill Sheboy]

Hi @Suzane Fernandes Cazonato -- Welcome to the Atlassian Community!

Adding to Alex's answer...

A Jira board is a view of issues in a project.  Would you please answer some questions to help clarify your scenario:

• Are you saying your boards are in one project or in two different projects?
• What types of projects are these: company-managed or team-managed?  You may find that information at the bottom, when you expand the left-side of the page.

Kind regards,
Bill

[Suzane Fernandes Cazonato]

Hi Bill,

thanks for helping me.

 Answering your questions:

• In two different projects;
• It's a company-managed

Best regards.

[Bill Sheboy]

Thanks, for clarifying!

The rule Alex described will help, and the scope of the rule needs to be global/multiple-project rather than in a single project.  This means your site admin would need to create the rule, and...

You appear to be using the Standard license level for Jira Cloud; is that correct?  If so, you have a limited number of global/multiple-project rules that can run each month.  (This is currently 500, I believe.)  The need you described could quickly use those up, and run against your service limits.

Perhaps pause to consider, what problem are you trying to solve by updating these linked issues to done in different projects?  Knowing that may help the community to offer other suggestions.

[Suzane Fernandes Cazonato]

Hi Bill, thanks for replying me.

Thank you, but we are aware of the automation limit. As there are few users and few tasks, I think we won't have any problems.

I'm the Project Administrator. Do you know where I should change the setting for global/multiple-project

Best regards.

[Alex Koxaras -Relational-]

@Suzane Fernandes Cazonato 

• Go to your rule
• Click "rule details"
• Locate "Scope" (below description) and then click on "Scope can only be modified in the global administration."
• Change the scope from single project to all projects

[Suzane Fernandes Cazonato]

Hi Alex,

Thanks for helping me.

Best regards.

[Dhiren Notani_Exalate_]

Hi @Suzane Fernandes Cazonato , I was just wondering what could be the use-case here? Do you somehow want to link a Jira board with a different one and maybe sync issues as well?

[Suzane Fernandes Cazonato]

Hi Dhiren,

That's right, just as Alex demonstrated on his first reply.

[Suzane Fernandes Cazonato]

Hi Alex,

Thank you for replying me.

Where should I change the scope you mention in the sentence below?

"However you have to change the scope to multiple projects in order for it to work". 

Thank you.