Jira Service Desk - http://support.ourdomain.com/servicedesk does not redirect to HTTPS

[Michael Woffenden]

We've setup SSL security and SSL redirection as per https://confluence.atlassian.com/adminjiraserver073/running-jira-applications-over-ssl-or-https-861253906.html, and it's working perfectly on the Dashboard.  Every Dashboard page is SSL secured and Dashboard pages are all redirecting from HTTP to HTTPS when needed.

However, the Customer Portal (http://support.ourdomain.com/servicedesk/customer) is NOT redirecting to SSL properly to HTTPS, even though I've selected "HTTP and HTTPS" in the Jira configuration tool, as shown below.

No other web applications other than JSD are running on this server.

What might we be doing wrong?

[Michael Woffenden · Accepted solution]

So I'm not sure why the above situation happened but found one easy solution:

• https://gist.github.com/jtgasper3/10501274

[Fernando del Río]

This Work for you?

<security-constraint>
<web-resource-collection>
<web-resource-name>Automatic Forward to HTTPS/SSL
</web-resource-name>
<url-pattern>/*</url-pattern>
</web-resource-collection>
<user-data-constraint>
<transport-guarantee>CONFIDENTIAL</transport-guarantee>
</user-data-constraint>
</security-constraint>