Jira cloud app alerts attachment unauthorised {"code":401,"message":"Unauthorized"}

[Gert-jan Meijer]

In an Alert (Old Opsgenie) attachments are not displayed in Jira Cloud app

 {"code":401,"message":"Unauthorized"}

[Thomas Lorenzi]

I‘ve the same issue in the jira mobile app  on ios, when click on the attachment I get same error.

as workaround at the moment, we use the opsgienie mobile client as this client can read the attachment(in my case an mp3 file).

where you able to get a solution from atlassian?