Jira service desk Asset and Configuration Management

[Stefan Bogdan Cimpeanu]

Hello,

Does anyone know of a plugin that would facilitate Asset and Configuration Management with ITIL compliance?

Thank you!

[Colin Goudie]

Take a look at Insight addon. I believe that supports ITIL compliance https://marketplace.atlassian.com/plugins/com.riadalabs.jira.plugins.insight/server/overview

[Nicolas Khoury]

Can Insight - Asset Management add-on work hand in hand with Jira Service Desk?

can both be hosted on premises instead of the cloud ?

Thanks

[Hakan Bahadir]

Hello Nicolas,

Yes, Insight Asset Management and Jira Service Desk are tightly coupled. Please have a look at the following ITSM scenario to see Jira Service Desk and Insight in action.

https://www.youtube.com/watch?v=-WigFtGpLtM

Insight supports Server and Data Center hosting options in addition to Cloud. You can contact us via our web page www.mindville.com to get more information.

Regards, 

Hakan Bahadir

hakan.bahadir@mindville.com

Mindville Team