Monthly rule executions have been exceeded.

[Stephanie Donnelly]

We received this message at 6.34 this morning, however, our automation usage is only at 13% and all the other routines before and after this point worked as normally.  What could have caused this?

[Bill Sheboy]

Hi @Stephanie Donnelly 

Have you compared your products, license level, and user count to determine if a specific product's rules are the cause?

For more information, please look here:

https://support.atlassian.com/cloud-automation/docs/how-is-my-usage-calculated/#What-are-my-usage-limits

Kind regards,
Bill

[Kelton Fernandes]

Had the exact same problem, 7 hours ago. 3 instances of an automation failed with the same error, but my usage is at 35%.

[Stephanie Donnelly]

Seemingly there was an issue that caused this, it should hopefully be resolved now.

[Stephanie Donnelly]