Need help Auto-Update priority based on due date

[LBL]

Hello everyone,

i need to create an automation that Auto-Update priority based on due date

ex: priority auto change to highest when there are 2 days left

can anyone help me ?

[shib saha · Accepted solution]

Hi @LBL , Create an automation rule using scheduled trigger, in the condition use Jql (due <= 2d) and use action 'edit issue field' priority and set to Highest.

Let me know if you have any query in setting up the rule. Thanks

[LBL]

Thanks for your answer @shib saha 

But im new with Jira so could you show me step by step how to do it?

[LBL]

I used the similar template but it seem like not working

[shib saha]

Could you please share the exact requirement like it is for all the issue type in the project or only selected issue type? do you want to add any other parameter to cover the scope of the automation rule? 

i see you have used other components too in the automation, are those required? that's why i want to understand the requirement first and then i can respond to your query accordingly.

if you simply want to change the priority of all the issues in your project when due date is 2 days left, create the automation rule as follow

[LBL]

@shib saha thanks for solution

i do exactlly what you said but this time, the rule did not do any action

then i change the code to: duedate >= now() AND duedate <= endOfDay("+2") and now it work

Thanks really much for your help, i've spend 3 days to find the rule 

[Bill Sheboy]

Hi @LBL -- Welcome to the Atlassian Community!

Adding to the suggestions...

You may want to add to the Scheduled Trigger's JQL so it does not update the priority of any already completed issues:

AND statusCategory != Done

Kind regards,
Bill

[LBL]

@Bill Sheboy really preciate it