We would like to have a notification sent out to the user as well as the application administrator(s) indicating a new account has been created through our production instance of JIRA Server and possibly Service Desk. We would also like to be able to customize the notification being sent out for these scenarios. I realize there is a feature request that is currently gathering interest, but we'd like to know if there may be a workaround established for the time being. Please advise at your earliest convenience.
Thank you,
Wansze
If you want to do any customizations to email handling in JIRA and JIRA Service Desk, you need this plugin. https://marketplace.atlassian.com/apps/4832/enterprise-email-handler-for-jira-jemh?hosting=server&tab=overview
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