No mail log records

[Alexander Afonyashin]

I have outgoing mail log in enabled state but there is no atlassian-jira-outgoing-mail.log in /var/atlassian/application-data/jira directory. How cat it be fixed?

Best regards,

Alexander Afonyashin

[John Chin]

Hi Alex,

May I know which JIRA version that you running currently? Did you manage to enable the outgoing SMTP in System > Outgoing Mail. For example in JIRA 6, please see:

If you using other JIRA version, please make sure this setting:

set DISABLE_NOTIFICATIONS= -Datlassian.mail.senddisabled=true -Datlassian.mail.fetchdisabled=true -Datlassian.mail.popdisabled=true

Is commented/disabled from the JIRA setenv file (setenv.bat or setenv.sh).

[Alexander Afonyashin]

Hi John,

JIRA 6. Notification are commented out. It seems that question is outdated and may be closed as notification work as expected.

Regards,

Alexander

[MatthewC]

have you checked in in logs/catalina.out in your Jira Install directory or under your Tomcat installation directory (for WAR install)?

[Alexander Afonyashin]

After enabling "Outgoing Mail debug log" the log file has been created in /var/atlassian/application-data/jira/log. There was no atlassian-jira-outgoing-mail.log when only "Outgoing Mail log" was ON.

[Nic Brough -Adaptavist-]

Could you explain exactly what you have configured to enable the mail logging?

[Alexander Afonyashin]

System -> Troubleshooting and Support -> Loggin and Profiling -> Mail. The mail log appeared only after Debugging for outgoing mail has been enabled.