Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Not able to access

Testing Team
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 8, 2025

4 answers

2 votes
John Funk
Community Champion
January 8, 2025

Hi Testing - Welcome to the Atlassian Community!

What error message are you getting? 

Have you contacted your Jira Admin to make sure you have the correct permissions? 

0 votes
Dilip
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 9, 2025

@Testing Team  if you are getting below error message while trying to access your instance. you need to contact your site admin to grant you access here: https://support.atlassian.com/user-management/docs/give-users-admin-permissions/#:~:text=To%20grant%20admin%20access%20to,dropdown%20next%20to%20Jira%20Administration.&text=You%20can%20also%20make%20users,%2Dname%3E%2Dadmins%20group.

error message:Screenshot 2025-01-09 at 4.15.25 PM.png

If you are not getting the above error message, feel free to share the screenshot of the error message.

0 votes
Stephen_Lugton
Community Champion
January 9, 2025

@Testing Team it looks as if that is the project area for your company so you'll have to talk to you site admins to make sure that you have the right permissions to view it.

0 votes
Testing Team
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 8, 2025

I am not able to access the above jira link, Can any one please suggest me the best solution

 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
AUG Leaders

Atlassian Community Events