Not able to get response with rest/servicedeskapi/request JIRA REST API using postman

[Kamran786]

Hi All,

I am using rest/servicedeskapi/request api to retreive all customer requests. I tested this API in postman and i am getting 200 OK as the response but could not retrieve any values. Below is the response i am getting. Am i missing something here PLEASE HELP ME

{   

 "size": 0,  

  "start": 0,   

 "limit": 50,  

  "isLastPage": true,  

  "_links":

 {       

 "self": "https://domain.atlassian.net/rest/servicedeskapi/request,    

    "base": "https://domain.atlassian.net",        "context": "" 

   },  

  "values": []

}

NOTE:-

I am using basic authentication and user name and API token is correct because i had already hit another REST API to get all service desk id and project id and it is working.

Regards,

Kamran Rashid

[Prince Nyeche]

Did you try another method such as cURL to see if it's the same result you get?