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Notification email problem

János Csizmadia September 30, 2022

In the last some days I got more notification email than expected unfortunately. I set that I would like to get email when "You're the assignee for the issue" and it works fine for a long time but now (some days ago) I got the notification for a technical user too not only for me:

Untitled.png

 

And that problems occured at my colleagues too. I got too many emails because of it. What was changed? Or what happen? Somebody help me please.

1 answer

1 vote
Sahil Shaikh September 30, 2022

Please check notification helper in System(setting) for solution.

 

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János Csizmadia September 30, 2022

Thanks. I think it works only with admin right?

Any other solution without that?

Sahil Shaikh September 30, 2022

Yes, only admin can check this and provide you solution.

Like prajakta.desai likes this
János Csizmadia October 12, 2022

We have checked notification helper but unfortunately we did not find the solution. We found only this, but not help it: 

image.png

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