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Notification

Bunty
Contributor
March 22, 2019

Hi Everyone,

We would like 'story' issues to be notified by default to a number of users. Is there a way to link an issue type to a set of watchers?

We tried creating an Epic with 3 watchers (so we would include all stories under this Epic), expecting the issues created under this Epic to be notified to all watchers.
Could you please advise on other ways to manage story's to be reviewed by a number of people (with a way for them to be notified as well)?

Thanks,

Bunty

1 answer

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Answer accepted
Alex Christensen
Community Champion
March 22, 2019

I would try the following approach:

  • Create a custom event
  • For the project's notification scheme, add a user group or project role which contains the people you want to notify (or individual users, but I generally recommend against this because it's difficult to scale/manage). Using a project role here would allow project admins to add/remove users to this notification as they need to without global Jira admin intervention.
  • Create a separate workflow for the Story issue type.
  • On the Create transition, fire off this custom event instead of the Issue Created event as a post-function.
Bunty
Contributor
March 22, 2019

Thanks @Alex Christensen

I will this one and update you

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