Only Allow Service Desk Customers to Open Issues from Service Desk

[RobertH]

I would like to create a permissions schema that will only allow users to to create issues from within the Customer Portal and not from within JIRA. Has anyone done this, or have an example of the permission scheme they could share?

Thanks!

[Paresh Gandhi · Accepted solution]

please see

https://answers.atlassian.com/questions/311481/limit-users-from-creating-issue-directly-in-jira-those-who-have-access-to-service-desk-customer-portal