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Permissions and Configuration Problems

Deleted user October 18, 2018

Good Morning All,

Building a project that needs to have permissions changed for users and I am hit with a constant prompt that "This service desk project has configuration problems".

1.png

This occurs when ever I remove the 'Permission' to 'Delete Issues' from users. This is a business requirement for this project that users cannot delete tickets.

2.PNG

If anyone knows how to suppress these errors then it will be great, it will be good to still receive such errors just in case but I only need to see them once, not every time I open the queue. If I need to relate back I would rather use the logs.

Many thanks all, have a good day

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Bharath Kumar Kappala
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October 18, 2018

Welcome to the community

 

You can click on the "View error details and repair the problem" and then the below screen shot wold appear

image.png

 

You can just click on "Dismiss this warning" and that will take care of the issue.

Deleted user October 18, 2018

Thank you, I have done this again.

Last time it reappeared a few hours later so I will see how it goes.

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