I want to update the summary of certain issues from their linked issues(related).

[Ananth]

1. To update the summary of (standard issue) with a trigger.

2. Summary is to be copied from the summary of the trigger issue.

3. Unable to find smart value for linked issues summary.

[Mark Chaimungkalanont · Accepted solution]

To work with related issues, it's best to use the the "Related issues branch" and select related issues. In that branch, you can use conditions to reduce down which related issue you need to edit.

Then you can update the related issue in the branch, referring to the trigger issue: e.g. You can set the summary to be:

{{issue.summary}}: Related to: {{triggerIssue.summary}}

  Where it will append the triggering issue's summary to the related issue

[Stefan Salzl]

Hi @Ananth ,

for better understanding your problem it would be helpful to describe your use case from a functional perspective, really step-by-step and leaving out the automtion solution itself you have in mind. just explain 

• how should the system/any issue/workflow behave
• when a certain event happens
• and this or that condition meets

That makes it easier for us to understand what the requirement behind is and shape a best matching solution.

Also please consider to share how far you´ve gotten so far with your automation (eg. sending screenshot of your automation rule and/or audit log).

Best
Stefan

[Ananth]

Hello Stefan,

Thank you for the support, here the breakdown of the use case.

1. I have around 60 sub task issues as part of a project.

2. I happen to create an automation rule when, an issue is transitioned between two particular status a standard issue is created with the fields inicluding summary similar to the trigger issue and also linked as "related" to the trigger issue.

3. I had created the above automation only after say 20 issues were manually moved and they had a generic summary.

4. So I wanted to create this temporary automation rule that will allow me to get summary of the generated "Standard issue" the summary of their "related" linked issue.

Please let know if that helps. Or more clarification would be required. @Stefan Salzl  Thank you.

[Stefan Salzl]

Hi @Ananth 

To get you right: 

There is already an automation rule in place that does the work correctly (creating issue with summary similar to trigger issue) but you would like to have the ~20 issues before that rule was created be the same?

In this case this sounds more like a bulk edit as I cannot figure out how an automation rule could be triggered to do this work.

Best
Stefan

[Stefan Salzl]

Hi @Ananth ,

If this was a helpful/correct answer please consider to click accept next to the answer to make it easier to find for other users facing the same/similar question.

Best
Stefan