Add Insight Object Values to Jira Automation Rule

[James Calimutan]

Trying to add object details from Insight to an automation rule but it does not appear I have the right query.

The rule works but I was hoping to add the asset name and model in the description. I was hoping to add the assigned user to the summary field.

[Nithaya · Accepted solution]

Hi @James Calimutan ,

I'm Nithaya from the Automation team at Atlassian. Since you used an Insight object trigger, you cannot use the format {{issue.(custom field name).(attribute name)}} because there is no issue triggered in your rule. 

But you can access to the object attributes by using this format:  {{object.(attribute name)}}

In your case, it should look like this: {{object.name}}, {{object.model}}, {{object.user}}

Let me know if it works,

Cheers,

Nithaya.

[Mark Segall]

Disregard my response.  @Nithaya had a sharper eye than me on this one noticing that this is an object update.

[James Calimutan]

Thanks Nithaya. 

Need help with the correct attributes to use. The below only pulls up the name of the asset and nothing else. I was hoping to get the Assigned User in the Summary and the Name and Model in the Description. Thanks in advance,

[Mark Segall]

Hi @James Calimutan - Without visibility into your schema, you should be using the following values:

{{object.<object type where your reference data is stored (e.g. Users)>.<attribute you're trying to bring in (e.g. Name)}}

[James Calimutan]

Thanks @Mark Segall - still not there yet. Not sure if I did your recommendation correctly. 

[Nithaya]

Hey @James Calimutan !

Did you manage to display anything? From what I see, the names of your attributes and references start with uppercase letters. I think that smart values are mostly case-sensitives.

Cheers,

Nithaya.

[James Calimutan]

Hi @Nithaya

I removed computers from the syntax as that would not return anything. This is the syntax now. I still cannot get the Assigned User field to show up. The result for model is the key and not the actual model not sure why.

[Nithaya]

I see! Since the attribute "Model" is an object reference, you need to use: {{object.Model.(the attribute name to get the model name)}}

As for the attribute "Assigned user", you need to type {{object.Assigned User}} with the space in between.

Let me know if it works!

Cheers,

Nithaya.

[James Calimutan]

Success! Got it using the syntax below. Thanks @Nithaya and @Mark Segall for all your help!

[Mark Segall]

Hi @James Calimutan 

This should be possible.  The smart value format should look something like this:

{{issue.customfield_xxxxx.attribute}}
Ex. {{issue.customfield_12345.name}}

If you're dealing with scenarios where the object is referencing another object type it would look something like this:

{{issue.customfield_xxxxx.referenceAttribute.attribute}}
Ex. {{issue.customfield_12345.asset.name}}

 Hope this helps.

[James Calimutan]

Thank you Mark!