Adjust sender address to our own Customer Care address

[Will(y) De Vos]

Hi team,

Does anyone have an idea if the sender address can be changed to another email address? Then I talk about the sender address in the mails our customers receiving when a ticket is f.i. resolved, or commented.

Now our recipients receive emails from jira@ourdomain.atlassian.net and this is not always desirable. We would prefer our own Customer Care address to be displayed.

Thanks for your guidance!

Best regards,

Will

[Jack Brickey]

You can change the from email for CMP projects by going to Project settings > notifications, click on  next to the email. You cannot chang for TMP as yet but I believe there is an open suggestion for this.

[Will(y) De Vos]

Thanks Jack for your input. 

I think there is indeed an open ticket for that request...let's hope it's picked up soon.

Best regards,

Will