Any questions need to concern if we set Jira server in the other country for FOT data?

[Pei Huang]

For the data transferring for the field testing on public road, is it ok if we send the data via VDI/ VPN or the other methods. Any concerns need to pay attention to based on the feasibility and data security?

Is there any criterial parts need to confirm for Jira setup in the other country? Any suggestion is appreciated. Thanks

[Earl McCutcheon · Accepted solution]

Hello @Pei Huang ,

Thanks for reaching out, and Atlassian has a ton of information about the Cloud platform security and best practices in our Trust Center that I recommend as a starting point particularly the page:

• Security practices

As for accessing through a VPN, the Atlassian Suite of products does not care if an incoming connection is via a VPN or direct, so you should be able to do this. However, there are some networking caveats that need to be considered for firewall rules via the VPN egress and ingress points.

You can run into issues with firewall restrictions on your network blocking resources relating to an Atlassian IP, domain, or the Content Delivery Network (CDN) values that supply the content for various actions on the platform. Please check out the following resource that provides additional information on what values need to be accessible and applied to the network to avoid issues:

• IP addresses and domains for Atlassian cloud products 

Next, to touch on your question about setting up Jira in another country, it is going to be contingent on local regulations, as an example, Jira Cloud with users located under EU regulatory compliance locations need to up to date with GDPR and additional GDPR information can be seen at:

• Atlassian's GDPR Commitment 

As another example there are also known performance hits accessing Jira from China as an example of another local regulatory blocker, with some additional information covered in:

• https://jira.atlassian.com/browse/CLOUD-10692

So Depending on what the local restrictions are the answer can vary wildly, but again there is a lot of information in the previously mentioned Trust Center to help narrow it down.  Additionally, Our Cloud Platform roadmap is completely open and available here that contains additional information on various location-based Compliance initiatives that have been recently shipped or are currently in the works for upcoming releases.

Hope this info gets you on the right track.

Regards,
Earl

[Pei Huang]

Hi Earl,

Thanks for your info, it's helpful~