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Auto trigger emails on creating JIRA in a project

Balaji K M July 16, 2024

Hi Team,
I have a JIRA project created. On creating issues in that project, I want JIRA to auto trigger an email to my entire team along with the JIRA link. Currently I am able to auto add watchers and trigger emails, but the in the email I am not getting the JIRA link. Can someone please help me with it?
Please note that I have the admin access for this project but the edit notification under Notifications from the side bar is not enabled by the company.

2 answers

0 votes
Marc - Devoteam
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July 16, 2024

HI @Balaji K M 

Please provide the community with the automation rule details (screenshots, etc)

This will help community members to see what you currently have and try to achieve.

P.S.

In the email use the following option: <a href="{{issue.baseUrl}}.{{issue.key}}" >LINK</a>

 

0 votes
John Funk
Community Champion
July 16, 2024

Hi Balaji,

Are you just using the standard Notification scheme emails for when a new issue is created? Or have you created an Automation Rule to send the email? 

Balaji K M July 16, 2024

Hello @John Funk , I am using Automation rule (Send email under new action)New Action - send email jira.png

Like John Funk likes this
John Funk
Community Champion
July 26, 2024

Okay, great. Please share your rule along with showing the details of the email text/body. 

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