Automation Rule resolutiondate 5 minutes ago

[Tobias]

Hello all,
for the implementation of a project I wanted to ask if there is a way to check on which operations the resolution was set in the last 5 minutes.

We need this function because we want to send automated mails about it. So we want to check for ResolutionDate - 5 minutes or something similar.

Maybe there is a solution like resolutiondate=now()-5m?

Is there any way to calculate with the ResolutionDate?

[John Funk · Accepted solution]

Hi Tobias,

Try something like:

project = ABC and resolved >= -5m

[Tobias]

This worked for me. Thank you John.

[Trudy Claspill]

Do you have Automation for JIRA installed, or are you wanting to do this with Scriptrunner?

If you simply set up an Automation for JIRA rule (or maybe a Scriptrunner Listener) that is triggered by a change in the Resolution field (or by a status transition to your "done" statuses), then you could send an email immediately after the issues is resolved.

[Tobias]

I will solve it with the hint of @John Funk. I will use an automation rule for this. This will trigger an event. At this point I am not sure how to set a new generic event. I will combine Automation for Jira with the Jira Email this Issue plugin.