Automation : Set Custom Field from Cascading field (smart value)

[Joseph HANI]

Hello Everyone ! 

I hope you're doing well. I'm reaching out to you regarding an automation I'm setting up in our environment. What I initially thought was a simple issue turns out to be a bit more complex than expected. Here's where I stand:

We have two related tickets: Ticket A is linked to Ticket B. Here's what I want to achieve:

1. When Ticket A transitions to "Accepted," the "Fix version" field is not empty, and the "Cascading list" field is set to "Jira," then, for the linked ticket (Ticket B):

   • I want its status to change to "Selected."
   • I want to edit the "Jira Team" field to retrieve the child value from the "Cascading list" field.

2. When Ticket A transitions to "Accepted," the "Fix version" field is not empty, and the "Cascading list" field is set to "NO," then, for the linked ticket (Ticket B):

   • I want its status to be set to "Done."
   • I want to set the resolution to "Fixed.

No problem for the second part but I have a problem for the first part with setting up the Jira Team.

It seems that I can not set my Jira Team (Select list) field from the cascading even if in the log action I can see that it's being found. 
Also for your information Select List and child value are 1:1 

Here is my log action smart value and same smart value used of setting up the field (I tried using customfield_xxxx same results : 

Transfer ticket to another team value : {{issue.fields.Transfer ticket to another team ?.child.value}}

If anyone has an idea please ! 

Thanks a lot for your help ! 

SCREEN : 

[Ralf Fehling]

Hey Joseph

https://community.atlassian.com/t5/Jira-Service-Management/smart-value-for-cascading-select-field/qaq-p/1482635

[Joseph HANI]

Hello @Ralf Fehling 
Yep that's exactly what I followed but was not working ... :/ 

[Ralf Fehling]

Hey @Joseph HANI 

I misunderstood your error description. Sorry.

Here article on the subject:

https://community.atlassian.com/t5/Advanced-Roadmaps-questions/Can-Automation-set-the-Team-field-when-an-issue-is-assigned/qaq-p/1616145

https://community.atlassian.com/t5/Jira-Software-questions/Is-it-possible-to-edit-the-quot-Team-quot-field-through-Jira/qaq-p/1648833

Unfortunately, I am less familiar with JSON. Here is information about the syntax:

https://support.atlassian.com/cloud-automation/docs/advanced-field-editing-using-json/

Regards
Ralf