Automation for JIRA not starting

[Emre ŞAHİN]

Installed Automation for JIRA 8 on 8.13.3, receiving below error message when i press Get Started.

What should i do to solve this? Please advise.

[Fabio Racobaldo _Catworkx_ · Accepted solution]

Hi @Emre ŞAHİN ,

welcome to the Atlassian community!

Automation for JIRA is available just for Data Center instances. Probably your istance has a server license.

Hope this helps,

Fabio

[Emre ŞAHİN]

then what can i use for for jira server instance automation?

[Fabio Racobaldo _Catworkx_]

You can use the following app https://marketplace.atlassian.com/apps/1211836/automation-for-jira-server-lite?tab=overview&hosting=server

Fabio

[Emre ŞAHİN]

i am aware of this one but it is very limited, thanks anyways.

[Ivelina Bakova]

Hi, are you using a test environment? It seems you do not have license to enable this automation. What do you get when you check manage apps? 

If you're working on prod environment and it's licensed, you should probably check with the admin. 

[Emre ŞAHİN]

I have admin rights. Not a test environment. I did try generating a license for it and updating the current license but it was stuck. Also our Jira instance is Server not Data Center. does Automation for Jira work with Jira Server instance?

TY.

[FERDİ ÖZAYDIN]

We are facing the same problem. Also we ve server license...

[Ivelina Bakova]

As you can see above in the thread - Automation for JIRA is available just for Data Center instances. For jira server instance automation, you need to use can Marketplace App -  https://marketplace.atlassian.com/apps/1211836/automation-for-jira-server-lite?tab=overview&hosting=server

[Damian Wodzinski]

Errors is pretty explanatory, isn't it?

You need to add license key to app, you can do it in "manage apps" menu. You have even a link in blue color on this error.

If you do not have license, you need to buy this product first. I am sure that on module site you will find all required info.

[EdisonFeng]

Hi Damian, I had this problem too. But I haven't found a site to buy a license. Can you share the link? Appreciate in advance.