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Automation rule that will close old tickets?

NTNT
NTNT
Contributor
August 15, 2022

   .

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Tansu Akdeniz
Tansu Akdeniz
Community Champion
August 15, 2022

Hi  @NTNT 

What is open for you? 

Go to project settings -> automation and add new rule. Use Scheduled trigger and provide a JQL depending on your need. Then add an action (Transition Issue) and choose the destination step for automatic status change.

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NTNT
NTNT
Contributor
September 21, 2022

Thanks for your help Tansu. Greatly appreciated

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Urmo
Urmo
Contributor
August 15, 2022

Hi

Old tickets is tickets what are opened more than x time? or tickets what have been cloned into another project?

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