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Can i create an alert for users that haven't been using Jira for an X amount of days?

p_vallarino March 18, 2022

In my workplace we use Jira Software and sometimes we add users to Jira to get their input on certain issues and later we delete them. My goal with this alert is to get a grip on these users so that there aren't any users that shouldn't be active if we forget to delete them. 

In user management there is a column that states the last time the user used Jira. I think that would be the ideal timestamp for this alert.

I don't know if via automatization I can access those fields and affect my Jira in a global scale. Your knowhow would be deeply appreciated.

Thanks


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Mark Segall
Community Champion
March 18, 2022

Hi @p_vallarino - It might be possible, but you'd need to leverage the Send Web Request action to the API then parse the payload and use that to send results to the send email action.

https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-audit-records/#api-rest-api-3-auditing-record-get

So, if you're savvy with REST calls, this could be an option.  Otherwise, it looks like you'd have to manage it manually.

p_vallarino March 21, 2022

Thanks! I'm not familiar with Jira API but I'll give it a go! 

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