Can't set Sprint value for created task with Automation for JIRA (dont see sprint from my own board)

[Степан_Сычёв]

I want to set sprint value for created task. But I don't see my board in drop down list

My board configuration (shared with the public):

[Fernando Bordallo · Accepted solution]

Hello @Степан_Сычёв

Can you confirm that the sprint you are looking for exists and is either backlogged or active in your FireTeam project?

[Степан_Сычёв]

Hello, @Fernando Bordallo 

Yes, of course. Spint has been started (active):

[Fernando Bordallo]

Interesting. Are you on Jira cloud? I haven't seen that version of the collapsed navigation for over a year.

On a different note, are you able of editing the issue in the full view page of the issue itself and see the sprint there or does the issue occur on both the creation modal and on the issue view page?

[Степан_Сычёв]

Jira-server.

And yes. I can select the sprint value for issue in project 365.1 (this issue was automatically created by automation):

[Fernando Bordallo]

So to clarify, you can assign the issue to the active sprint on the 356.1 project but you can't do so through a particular process?

[Степан_Сычёв]

Yes )

I can't select the sprint in automation rule (Automation for JIRA). I don't see my board (FireTeam) in dropdown list

[Степан_Сычёв]

@Fernando Bordallo what should I do to select a sprint?

[Fernando Bordallo]

Hello @Степан_Сычёв

This seems to be an issue internal the automation for Jira extension. Given you can set the sprints on the issue edit screens themselves, I've shared this thread with members of the Automation team. Hopefully they can help add any missing context needed to understand why the Sprints for your board don't appear in the Automation for Jira tool.

[Степан_Сычёв]

Thank you!

We are waiting.. :)

[Mark Chaimungkalanont]

Hey there,

That drop down will search for your board if you have too many boards. If you type the name of your board, it should search for it and appear.

There was a bug a while ago where we'd just show the first 50 boards. What version of Automation for Jira are you on? You might need to upgrade if you're on an old version of the add-on.

Cheers,

Mark C

[Степан_Сычёв]

Oh, yes! It's really works! Mark, thank you )

We use 7.1.1 Automation for Jira

[Степан_Сычёв]

@Mark Chaimungkalanont @Fernando Bordallo thanks! )

[Jess H.]

Hi all, we're having the same problem over here, except we don't see any sprint options at all. When trying to create or clone a ticket into the same project, or a new project, no sprint options appear. Please advise.

[Anita Kalmane]

@Fernando Bordallo , @Mark Chaimungkalanont , I have the same problem - I can't specify to which of the future sprints the story will go to, it only lets me choose the active or the next sprint.

Could you please advise on the solution?

I'm on Jira Server.

[Chris Willard]

I'm on Jira Cloud and having the same problem as Anita

[Owen Scott]

Same problem as Chris and Anita. Jira Cloud.