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Changing from one status to another status after 1 week

Mustafa Aydemir July 4, 2022

Hi.

My problem is that when I use "updated" in my JQL. it looks after all updates on a issue/ticket.

I want to specific where it only look for status. Is there an another syntax I can use instead of updated ? 

My current JQL:

project = XX AND status in ("YY") AND updated <= -1w

 

1 answer

3 votes
Sreenivasaraju P
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July 4, 2022

Hi @Mustafa Aydemir ,

 

Please try with

project = XX AND status in ("YY") ND status changed BEFORE -7d 

or 

project = XX AND status in ("YY") ND status changed BEFORE -1w

Mustafa Aydemir July 4, 2022

Hi @Sreenivasaraju P 

 

Thank you. It's working now


Mustafa Aydemir July 13, 2022

HI @Sreenivasaraju P 

I wrote about this issue that i worked with the test issues i had. 

I connected it to the "real issues" in our Service Desk but it changes status before 1 week. I have to change the issue after 1 week it has been on status "Til test/godkendelse ved kunde".

Screen:
SD - Problem 1110.png

As you can see on the screenshot. It changed the status after just 4 days. 

JQL:

project = SD AND status in ("Til test/godkendelse ved kunde") AND status changed BEFORE -1w



Regards
Mustafa

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