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Comment Timestamp in JIRA Service Desk

Comment Timestamp in JIRA Service Desk

Hi all,

why doesn't JIRA Service Desk show an extended time stamp 30.07.2015 11:40 on issue comments, but only some text like "yesterday" or "2 days ago".

Is this built-in or a setting somewhere?

Cheers,
Kirstin

4 answers

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2 votes

Answer accepted

[Antony Shepard]: Comments that are over a week old have an exact timestamp, but more recent comments have no timestamp displayed.

You can see the exact timestamp by hovering with your mouse over the text.

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Hi - you can vote on this https://jira.atlassian.com/browse/JRA-33449 for allowing timestamp to be configurable.

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@Anthony Shephard: I pasted your comment into an answer and accepted it to close this question. :) You can see the exact timestamp by hovering with your mouse over the text.

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This is really bothersome. Comments that are over a week old have an exact timestamp, but more recent comments have no timestamp displayed.

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We are having this EXACT same issue after upgrading to 8.5. Did you ever figure out why that was happening?

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