Custom Fields in Create Issue Dialog triggers multiple issue creation (QuickCreateIssue.jspa) calls

[Arthur]

We have implemented two custom fields for Jira in our App, that provide information displayed as a select list in html.

When these custom fields are present in the Create Issue dialog and the value of them is untouched, the creation of the issue is triggered 3 - 5 times.

In the developer console, we can see clearly that the QuickCreateIssue.jspa is indeed called multiple times:

Although you can also see in the Analytics log, that the first call has the "added" value in the quick.create.fields object, and the following logs have "same" as values.

In Jira Version 8.18.1, this also results in an error message after the first issue is created, in the dialog:

XSRF Security Token Missing

Jira could not complete this action due to a missing form token.

You may have cleared your browser cookies, which could have resulted in the expiry of your current form token. A new form token has been reissued.

Request URL: /jira/secure/QuickCreateIssue.jspa

The original input has been captured and you can retry the operation.

Luckily this error prevents the multiple creation of the issues, but on our other System (Jira version 8.20.1), this error doesnt occur and multiple issues are created.

We have no idea why this happens, since the custom fields don't do anything fancy, we followed closely the official tutorial to create them.

Our custom field CreateTransportField java class:

@Scanned

public class CreateTransportField extends GenericTextCFType {

 @ComponentImport

private CustomFieldValuePersister customFieldPersister;

 @ComponentImport

private GenericConfigManager genConfigManager;

 @ComponentImport

private TextFieldCharacterLengthValidator textFieldCharacterLengthValidator;

 @ComponentImport

private JiraAuthenticationContext jiraAuthenticationContext;

 @Autowired

protected CreateTransportField(CustomFieldValuePersister customFieldValuePersister,

GenericConfigManager genericConfigManager,

TextFieldCharacterLengthValidator textFieldCharacterLengthValidator,

JiraAuthenticationContext jiraAuthenticationContext) {

super(customFieldValuePersister, genericConfigManager, textFieldCharacterLengthValidator,

 jiraAuthenticationContext);

this.customFieldPersister = customFieldValuePersister;

this.genConfigManager = genericConfigManager;

this.textFieldCharacterLengthValidator = textFieldCharacterLengthValidator;

this.jiraAuthenticationContext = jiraAuthenticationContext;

 }

 @Override

public Map<String, Object> getVelocityParameters(

final Issue issue,

final CustomField field,

final FieldLayoutItem fieldLayoutItem) {

final Map<String, Object> velocityParams = super.getVelocityParameters(issue, field, fieldLayoutItem);

if (issue == null) {

return velocityParams;

 } else if(field != null) {

// add options to velocity map

List<KeyValue> transportTypeOptions = getOptions();

velocityParams.put("transportTypeOptions", transportTypeOptions);

// add current option to be displayed

Object value = field.getValue(issue);

if(value != null) {

String displayValue = "";

for(KeyValue option : transportTypeOptions) {

if(option.getKey().equals(value)) {

displayValue = option.getValue();

 }

 }

velocityParams.put("displayValue", displayValue);

 }

 }

return velocityParams;

 }

private List<KeyValue> getOptions() {

List<KeyValue> result = new ArrayList<>();

result.add(new KeyValue("-", "- - -"));

result.addAll(TransportType.getAll()); // This static method just returns a list of KeyValue entries.

return result;

 }

}

Custom Fields view.vm:

$!displayValue

Custom Fields edit.vm:

#controlHeader ($action $customField.id $customField.name $fieldLayoutItem.required $displayParameters.noHeader)

$webResourceManager.requireResourcesForContext("atl.general")

<select id="our-custom-field" name="$customField.id" class="medium-long-field"

data-aui-validation-field style="vertical-align: top;">

#foreach( $transportType in $transportTypeOptions )

#if($transportType.key == $value)

<option value="$transportType.getKey()" selected>$transportType.getValue()</option>

#else

<option value="$transportType.getKey()">$transportType.getValue()</option>

#end

#end

</select>

<script type="text/javascript">

AJS.$(function() {

AJS.$("#our-custom-field").auiSelect2();

 });

</script>

#controlFooter ($action $fieldLayoutItem.fieldDescription $displayParameters.noHeader)

Create Issue Postfunction:

We just use the default, no extras:

Any hints are greatly appreciated.

Jira Version: 8.18.1 and also 8.20.1

[Max Foerster - K15t]

Hi @Arthur , can you also show us the implementation? It's hard to help without knowing how exactly you implemented it (Script, workflow post functions, automation etc.)

Best, Max

[Arthur]

Hi @Max Foerster - K15t 

I updated the post as you requestetd. Thanks for the fast response.

Kind regards

Arthur