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Custom email notifications for when an issue reaches 40 comments or 40 hours of work logged.

Michael Heilig October 8, 2021

Looking for assistance on configuring email notifications for when an issue reaches 40 comments or 40 hours logged against it.  

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Ivan Lima
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October 8, 2021

Hi @Michael Heilig. Welcome to the Atlassian Community!

You will need an app such as Toolkit Plugin for Jira, Automation for Jira or ScriptRunner, among others, to achieve that. Which apps do you currently have?

Michael Heilig October 12, 2021

I have ScriptRunner.  Do I need additional apps to set that email notification up once the JQL script is created?  I'm using issueFunction in hasComments("+40"). 

Ivan Lima
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October 13, 2021

Not really; you can use a filter subscription to send an email notification, for example. Have a look at Subscribing to your search results.

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