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Custom field connected with another custom field

Aggeliki K
Contributor
April 8, 2025

Hello,

How can a 'single select list' field appear with specific values depending on the value of another field? In other words, we would like the list of values of field B to depend on the value selected in field A.

Is there a way to do that without scriptrunner?

 

Thank you in advance,

Aggeliki K

1 answer

0 votes
Dick
Community Champion
April 8, 2025

Hi @Aggeliki K 

I believe that this question has been answered  by Atlassian's documentation on cascading dropdowns.

 

Kind regards,
Dick

Aggeliki K
Contributor
April 9, 2025

Hello @Dick,

The custom field type “Select List (cascading)” is what we need.

Is there a way to have one more level after the level child?

 

Thanks,

Aggeliki K

Dick
Community Champion
April 11, 2025

That should be possible, @Aggeliki K , but keep in mind the sanity of your users. 
(you don't want to let them search for the correct list to find an option in another)

Kind regards,
Dick

Aggeliki K
Contributor
April 11, 2025

I can understand what you are saying @Dick and I agree with you

However,  as it is a requirement, I would like to know how it can be implemented.

  

Thank you in advance.

 

Regards,

Aggeliki K.

Dick
Community Champion
April 14, 2025

@Aggeliki K Best approach would be to start setting up using the link above, then post some pictures of your progress.

Kind regards,
Dick

Aggeliki K
Contributor
May 8, 2025

Hello @Dick ,

 

I have created the portal group Αναφορά Προβλήματος which contains 2 request types

Εφαρμογές Καταστημάτων / Διανομέων

Κεντρικές Εφαρμογές / Εφαρμογές Γραφείου

Picture1.png

Picture2.png

Each request type contains a custom field type ‘Select List (cascading)’  

For example in the first request type there is a custom field type ‘Select List (cascading)’

Picture4.png

So, in the customer portal, when picking Web Riposte and then Επιστολικό,

we want a new field with values that appear only when Επιστολικό is chosen.

 Picture6.png

How can that be implemented?

 

Thank you in advance,

Aggeliki K.

 

Dick
Community Champion
May 8, 2025

Hi @Aggeliki K ,

Your example is similar to what @Walter Buggenhout described in this forums about a form with two interdependent dropdown lists. Be sure to work on a company managed project, as you need to have access to custom fields. 

Kind regards,
Dick

 

Aggeliki K
Contributor
May 16, 2025

Thank you @Dick 

That was very helpful.

 

 

Regards,

Aggeliki K.

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