Custom field not appearing on screen but it's appearing in the preview of the details section

[Becky Klein]

A field that I have added to a screen is appearing in the preview of the collapsed Details section on the issue screen, but not on the screen itself.

I have checked the configuration (it's not hidden and it's associated with my project, it's not  hidden in the issue layout)...it's just not there.

Any ideas?

[John Funk]

Hi Becky,

Check the context for the Custom Field to be sure it is mapped to the project and/or issue type. 

Go to Settings > Issues > Custom Fields 

Search for the field and click the 3 dots to the right. Select Contexts and default value

[Shari Webster]

The three dots category has changed from Contexts to Configure. Just FYI. This worked perfectly for fixing the field not appearing.  Thank you!

[RISHAV KUMAR GUPTA]

Hi @Becky Klein  As per the query , you can try this : 

This might help .

Thanks ,

Rishav 

[Becky Klein]

I did all that. It's not showing up.

[RISHAV KUMAR GUPTA]

Hi @Becky Klein  you can check the following steps as shown in image below : 

This might help .

Thanks,

Rishav