Database picker fieldt the given input text parse in another field

[A]

In Jira, the database picker can use the given input text in another field.I want this value to appear automatically in customFieldId=10200 field

[Sebastian Krzewiński]

Hi @Detsha 

What is customfieldid=10200? 

Did you try to do that via automation?

Regards,

Seba

[A]

Hİ. @Sebastian Krzewiński  Thanks for the feedback.

Let me explain that I have 2 fields. Ibs_kod and customer_name. Ibs_kod is a database picker field. Ibs_kod returns the customer's name to me when the customer writes the code. I want it to write the returned name in  customer_name field automatically. customfieldid=10200 is the id of the customer_name field.

Automation works after issue creation. I want it to still be on the create screen

[Sebastian Krzewiński]

with jira out-of-the-box it is not possible. You can consider to use script runner but I'm not sure if behaviours will solve that. 

IMO only solution is to use automation.

Regards,

Seba

[A]

OK. But how can I do this with automation? I want the other cell(customer_name) to be automatically filled according to the information in the database when I enter the customer code on the create screen.

[Sebastian Krzewiński]

What you need to do is to create rule that will be triggered after issue created action. Then you need to set condition/conditions for each case (e.g. if field is ABC then fill customer_name with XYZ)

Regards,

Seba