Good afternoon. Error displaying the thumbnail in the comments.

[e_dodonov]

Good afternoon.
Error displaying the thumbnail in the comments. Screen in the attachment.
Please help me solve the problem.

[JP _AC Bielefeld Leader_]

Hi,

looks like the Markdown viewer is activated and not the HTML viewer. Might be configuration related. What renderer is used for the comments field?

https://confluence.atlassian.com/jiracoreserver073/editing-and-collaborating-on-issues-861257335.html

Best

JP

[e_dodonov]

        The screen shows the system configuration settings. I sent an example of adding a picture to the application ( before and after adding it).When adding "deleted images" to comments on the Internet, the same problem occurs .

[e_dodonov]

Comment[Wiki Style Renderer]

[e_dodonov]

@JP _AC Bielefeld Leader_  Help me please.

[JP _AC Bielefeld Leader_]

Hi,

when you edit a comment can you chose between visual and text editing?

If "Visual" is not shown, please check, if the Wiki Renderer Macro is enabled in System Plugins.

Best

JP

[e_dodonov]

Hi.

-when you edit a comment can you chose between visual and text editing?

--Yes, but when displayed in both "text" and "visual" display the same way.

-If "Visual" is not shown, please check, if the Wiki Renderer Macro is enabled in System Plugins.

-- I didn 't find anything related to wiki markup in Plugin Data Storage. Here are the plugins displayed in the table:

PluginTableRows

<unknown>	AO_52BA4C_TRACKER AO_5A4D1B_TRACKER AO_2F1435_PROPERTIES AO_2F1435_HEALTH_CHECK_STATUS AO_5A4D1B_SEENRESPONSES AO_2F1435_READ_NOTIFICATIONS AO_52BA4C_SEENRESPONSES	0 0 1 4 0 5 0
Jira Projects Plugin	AO_550953_SHORTCUT	11
Jira DVCS Connector Plugin	AO_E8B6CC_ORGANIZATION_MAPPING AO_E8B6CC_PR_ISSUE_KEY AO_E8B6CC_ISSUE_MAPPING_V2 AO_E8B6CC_BRANCH AO_E8B6CC_ISSUE_MAPPING AO_E8B6CC_PROJECT_MAPPING_V2 AO_E8B6CC_REPOSITORY_MAPPING AO_E8B6CC_MESSAGE_TAG AO_E8B6CC_CHANGESET_MAPPING AO_E8B6CC_PR_PARTICIPANT AO_E8B6CC_COMMIT AO_E8B6CC_SYNC_EVENT AO_E8B6CC_GIT_HUB_EVENT AO_E8B6CC_PROJECT_MAPPING AO_E8B6CC_SYNC_AUDIT_LOG AO_E8B6CC_BRANCH_HEAD_MAPPING AO_E8B6CC_ORG_TO_PROJECT AO_E8B6CC_PULL_REQUEST AO_E8B6CC_MESSAGE_QUEUE_ITEM AO_E8B6CC_ISSUE_TO_CHANGESET AO_E8B6CC_PR_TO_COMMIT AO_E8B6CC_ISSUE_TO_BRANCH AO_E8B6CC_REPO_TO_CHANGESET AO_E8B6CC_MESSAGE AO_E8B6CC_REPO_TO_PROJECT	0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
jira-optimizer-plugin	AO_0AC321_RECOMMENDATION_AO	0
Service Desk Notifications Plugin	AO_4E8AE6_NOTIF_BATCH_QUEUE AO_4E8AE6_OUT_EMAIL_SETTINGS	18288 1
Jira inform - event plugin	AO_733371_EVENT_RECIPIENT AO_733371_EVENT AO_733371_EVENT_PARAMETER	8159 6756 137949
Streams Third Party Provider Plugin	AO_563AEE_TARGET_ENTITY AO_563AEE_ACTIVITY_ENTITY AO_563AEE_ACTOR_ENTITY AO_563AEE_OBJECT_ENTITY AO_563AEE_MEDIA_LINK_ENTITY	0 0 0 0 0
Hipchat for Jira	AO_587B34_PROJECT_CONFIG AO_587B34_GLANCE_CONFIG	0 0
Workflow Essentials for Jira	AO_1BD964_FIELD_VALUE_CONFIG	0
Atlassian WebHooks Plugin	AO_A0B856_WEB_HOOK_LISTENER_AO	0
jira-email-processor-plugin	AO_2C4E5C_MAILHANDLER AO_2C4E5C_MAILITEM AO_2C4E5C_MAILCONNECTION AO_2C4E5C_MAILGLOBALHANDLER AO_2C4E5C_MAILITEMAUDIT AO_2C4E5C_MAILCHANNEL AO_2C4E5C_MAILITEMCHUNK AO_2C4E5C_MAILRUNAUDIT	0 0 0 0 0 0 0 0
JIRA Service Desk	AO_54307E_OUT_EMAIL_SETTINGS AO_54307E_STATUSMAPPING AO_54307E_VIEWPORTFIELDVALUE AO_54307E_CONFLUENCEKBLABELS AO_54307E_GOAL AO_54307E_SYNCUPGRADERECORD AO_54307E_ORGANIZATION_MEMBER AO_54307E_CONFLUENCEKBENABLED AO_54307E_CUSTOMTHEME AO_54307E_VIEWPORTFIELD AO_54307E_SLAAUDITLOGDATA AO_54307E_EMAILSETTINGS AO_54307E_CUSTOMGLOBALTHEME AO_54307E_REPORT AO_54307E_SERIES AO_54307E_SUBSCRIPTION AO_54307E_GROUPTOREQUESTTYPE AO_54307E_VIEWPORTFORM AO_54307E_EMAILCHANNELSETTING AO_54307E_METRICCONDITION AO_54307E_ORGANIZATION_PROJECT AO_54307E_SLAAUDITLOG AO_54307E_IMAGES AO_54307E_QUEUE AO_54307E_THRESHOLD AO_54307E_VIEWPORT AO_54307E_CONFLUENCEKB AO_54307E_ORGANIZATION AO_54307E_PARTICIPANTSETTINGS AO_54307E_GROUP AO_54307E_ASYNCUPGRADERECORD AO_54307E_CAPABILITY AO_54307E_TIMEMETRIC AO_54307E_SERVICEDESK AO_54307E_QUEUECOLUMN	0 40 16 4 31 14 0 0 0 120 260383 0 1 7 17 1007 29 34 0 13 0 131837 2 16 9 1 1 0 1 16 18 4 3 1 157
Atlassian Notifications	AO_21F425_MESSAGE_MAPPING_AO AO_21F425_MESSAGE_AO AO_21F425_USER_PROPERTY_AO	0 0 103
Atlassian Jira - Plugins - Transition Trigger Plugin	AO_CFF990_AOTRANSITION_FAILURE	0
SQL+JQL Driver	AO_04376E_PLUGIN_TABLE AO_04376E_PLUGIN_TABLE_INDEX AO_04376E_SQL AO_04376E_DBCONFIG	0 0 0 1
SAML Single Sign On for Jira	AO_F58FCA_CONN_CONFIG AO_F58FCA_SEENRESPONSES AO_F58FCA_SYNC_STATUS_MSG AO_F58FCA_TRACKER AO_F58FCA_ATLAS_USER_RESULT AO_F58FCA_SYNC_STATUS	0 0 0 0 0 0
Atlassian Troubleshooting and Support Tools	AO_4789DD_PROPERTIES AO_4789DD_TASK_MONITOR AO_4789DD_READ_NOTIFICATIONS AO_4789DD_HEALTH_CHECK_STATUS	1 0 0 4
Atlassian Hipchat Integration Plugin Core	AO_5FB9D7_AOHIP_CHAT_USER AO_5FB9D7_AOHIP_CHAT_LINK	0 0
Quick Timesheet	AO_4F2810_SAVED_REPORT	0
Service Desk Lingo Plugin	AO_C7F17E_LINGO_REVISION AO_C7F17E_PROJECT_LANG_REV AO_C7F17E_PROJECT_LANG_CONFIG AO_C7F17E_LINGO AO_C7F17E_LINGO_TRANSLATION AO_C7F17E_PROJECT_LANGUAGE	50 5 2 21 13 8
Mobile Plugin for Jira	AO_0A5972_PUSH_REGISTRATION AO_0A5972_NOTIFICATION_SETTING	2 0
Atlassian Jira - Plugins - Mail Plugin	AO_3B1893_LOOP_DETECTION	0
SAML for Atlassian Data Center	AO_ED669C_SEEN_ASSERTIONS	0
Atlassian Jira - Plugins - Invite User	AO_97EDAB_USERINVITATION	3
Project Templates Plugin	AO_B9A0F0_APPLIED_TEMPLATE	17
Atlassian Whitelist Core Plugin	AO_21D670_WHITELIST_RULES	4
Atlassian Navigation Links Plugin	AO_38321B_CUSTOM_CONTENT_LINK	0
Service Desk Approvals Plugin	AO_56464C_APPROVAL AO_56464C_APPROVERDECISION AO_56464C_APPROVER AO_56464C_NOTIFICATIONRECORD	3 0 3 0
JIRA Working Hours Plugin	AO_7A2604_WORKINGTIME AO_7A2604_HOLIDAY AO_7A2604_CALENDAR	20 0 4
Service Desk Reports Plugin	AO_0201F0_KB_VIEW_AGGR AO_0201F0_STATS_EVENT_PARAM AO_0201F0_STATS_EVENT AO_0201F0_KB_HELPFUL_AGGR	222 141185 23118 3
Service Desk Automation Plugin	AO_9B2E3B_RULESET AO_9B2E3B_RSETREV_USER_CONTEXT AO_9B2E3B_RULESET_REVISION AO_9B2E3B_WHEN_HANDLER_CONFIG AO_9B2E3B_THEN_EXECUTION AO_9B2E3B_IF_EXECUTION AO_9B2E3B_RULE AO_9B2E3B_RULE_EXECUTION AO_9B2E3B_THEN_ACT_EXECUTION AO_9B2E3B_EXEC_RULE_MSG_ITEM AO_9B2E3B_IF_CONDITION_CONFIG AO_9B2E3B_WHEN_HAND_CONF_DATA AO_9B2E3B_THEN_ACT_CONF_DATA AO_9B2E3B_THEN_ACTION_CONFIG AO_9B2E3B_RSETREV_PROJ_CONTEXT AO_9B2E3B_IF_COND_EXECUTION AO_9B2E3B_IF_THEN_EXECUTION AO_9B2E3B_IF_COND_CONF_DATA AO_9B2E3B_IF_THEN AO_9B2E3B_PROJECT_USER_CONTEXT	41 27 111 111 44950 145211 111 145211 44950 1130602 113 10 412 115 111 129733 145211 111 113 2
Atlassian Jira - Plugins - Diagnostics Plugin	AO_C16815_ALERT_AO	3
Automation Lite for Jira	AO_589059_LEGACY_RULE_LINK AO_589059_RULE_TAG AO_589059_AUDIT_ITEM_ASC_ITEM AO_589059_RULE_STAT AO_589059_AUTOMATION_QUEUE AO_589059_COUNTERS AO_589059_AUDIT_ITEM_PROJECT AO_589059_RULE_CFG_PROJ_ASSOC AO_589059_RULE_STATE_LATEST AO_589059_RULE_CFG_COMPONENT AO_589059_RULE_LABEL AO_589059_AUDIT_ITEM_CGE_ITEM AO_589059_AUDIT_ITEM AO_589059_AUDIT_ITEM_COMP_CGE AO_589059_RULE_TO_LABEL AO_589059_RULE_SCHEDULE AO_589059_RULE_CONFIG	0 0 11379 39 0 0 22617 15 8 51 0 14483 7540 13418 0 7 15
JIRA Agile	AO_60DB71_DETAILVIEWFIELD AO_60DB71_RANKABLEOBJECT AO_60DB71_ISSUERANKING AO_60DB71_RAPIDVIEW AO_60DB71_LEXORANK AO_60DB71_CARDLAYOUT AO_60DB71_AUDITENTRY AO_60DB71_NONWORKINGDAY AO_60DB71_CARDCOLOR AO_60DB71_ESTIMATESTATISTIC AO_60DB71_LEXORANKBALANCER AO_60DB71_TRACKINGSTATISTIC AO_60DB71_SUBQUERY AO_60DB71_VERSION AO_60DB71_COLUMNSTATUS AO_60DB71_WORKINGDAYS AO_60DB71_COLUMN AO_60DB71_BOARDADMINS AO_60DB71_STATSFIELD AO_60DB71_ISSUERANKINGLOG AO_60DB71_SPRINT AO_60DB71_QUICKFILTER AO_60DB71_SWIMLANE	595 0 0 49 50803 37 19 1 97 49 0 49 37 0 467 49 229 78 49 0 23 287 123
Atlassian Jira - Plugins - Development Integration Plugin	AO_575BF5_PROVIDER_ISSUE AO_575BF5_PROCESSED_COMMITS AO_575BF5_PROVIDER_SEQ_NO AO_575BF5_DEV_SUMMARY	0 0 0 0
Atlassian Jira - Plugins - WebHooks Plugin	AO_4AEACD_WEBHOOK_DAO	6
Service Desk Canned Responses Plugin	AO_D530BB_CRAUDITACTIONDATA AO_D530BB_CANNEDRESPONSEUSAGE AO_D530BB_CANNEDRESPONSEAUDIT AO_D530BB_CANNEDRESPONSE	101 2370 43 19
psmq-plugin	AO_319474_QUEUE_PROPERTY AO_319474_MESSAGE_PROPERTY AO_319474_QUEUE AO_319474_MESSAGE	2649 0 2650 0
Atlassian Timed Promise Plugin	AO_F1B27B_KEY_COMPONENT AO_F1B27B_PROMISE AO_F1B27B_KEY_COMP_HISTORY AO_F1B27B_PROMISE_HISTORY AO_F1B27B_HISTORY_RECORD	8 8 6267 6267 35807