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How can I merge/combine two administration accounts

RG³
RG³ February 6, 2023

Hi everyone,

I hope you are well. 

I have a user with two different administrator accounts on Jira, and we would like to merge both or migrate one to another.

I think my question it's difficult and maybe not possible right now. But I would like alternatives/possibilities to help the user.

Thanks in advance.

Best Regards,
Rafael Gomes.

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Tuncay Senturk
Tuncay Senturk
Community Champion
February 6, 2023

Hi @RG³ 

As far as I know, merging two different administrator accounts on Jira Cloud is not currently possible (Please take it with a pinch of salt).

You can make one account the primary account and use it for the main Jira admin activities. After a while, delete the other. or simply contact Atlassian Support for further assistance.

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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February 6, 2023

You are right, there is no "account merge" on Cloud or Server/DC.

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RG³
RG³ February 7, 2023

Thanks a lot, Tuncay and Nic for your replies and explanation.
I understood. I will explain to the person.

Like • Tuncay Senturk likes this
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