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How can group picker people get notification?

Nagaraju Reddy June 11, 2018

Hi Team,

1) I have added a "group picker" custom field called "Group responsible"

2)the same field I have added ABC project.

3) I have added "Group responsible" fields in ABC project notification to get email Issue created, issue updated...etc

But the "Group responsible" group users not getting any email notification

For example of screen shot: that DMS IT users not getting any emails 

can you help me the same?

Screen shot:

 dms.PNG

3 answers

0 votes
Romer Ventura
Contributor
June 12, 2018

I think you need to try with the Group field, instead of the Group Custom Field 

0 votes
Nagaraju Reddy June 12, 2018

Can anyone please help me on this?

0 votes
Romer Ventura
Contributor
June 11, 2018

I dont even have "Group Picker" on my instance... Are you using cloud or on premise? 

Nagaraju Reddy June 11, 2018

I am using Server based 

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