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How do I create an automation that updates parent issue's date based on it's child issues?

Mario Palacios Fernández
Contributor
August 23, 2023

Hi,

 

I'm trying to create an automation in JIRA software that updates a date of a parent issue based on the minimum date of its child issues. 

In this case the dates that I want to update are custom fields and have a dot in their names.

Why is this automation not working?

image.png

 

I will appreciate any help

Thank you in advance 

1 answer

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Answer accepted
Matthias Gaiser _K15t_
Community Champion
August 23, 2023

Hi @Mario Palacios Fernández

welcome to the Atlassian Community.

Can you explain to me why you're adding the square brackets in the smart value? I've never used them here. Usually, you can address a custom field by simply specifying it after the dot.

Since the name itself contains a dot, I'd either try to wrap it in " (quotes) or use the customfield id (which I prefer anyways since that's more stable if someone renames the field). If you need help to find the customfield id, check out this article.

Cheers,
Matthias.

Mario Palacios Fernández
Contributor
August 23, 2023

Hi @Matthias Gaiser _K15t_ 

 

Thank you very much for your answer! I made a couple of changes following your comments an it finally worked

image.png

I leave here the final solution so it could help other users. 

Thanks again! have a nice day!

 

Mario

Like # people like this
Matthias Gaiser _K15t_
Community Champion
August 23, 2023

You rock, @Mario Palacios Fernández. It's always great to share your solution!

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