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How do I get a Story to auto update its status per its related child Subtasks?

Rich Evers February 17, 2022

Hey Jira folk.  I'm trying to get my Stories to auto update their status when Subtasks travel through the workflow.  I started with the rule that updates the Story to DONE when all the child Subtasks are DONE, and that was working fine.  I then created a rule to have the same thing happen, but for IN PROGRESS  I have it so if any Subtask is IN PROGRESS, then the Story is IN PROGRESS.  In doing so, my first automation rule seems to not be working now.  Anyone else run into this before?  Below are the rules built out...

Screen Shot 2022-02-17 at 10.13.30 AM.pngScreen Shot 2022-02-17 at 10.13.48 AM.png

1 answer

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Mark Segall
Community Champion
February 17, 2022

Hi @Rich Evers - Looking at the rules, nothing immediately jumps out.  Is the audit log showing anything?

Rich Evers February 17, 2022

It will say that NO ACTIONS WERE PERFORMED, and it will tell me which issue did not match the condition, but it does not indicate why.

Rich Evers February 17, 2022

Just thinking out loud here, do I need to create a rule that allows these two rules to sync, or "get along" with each other?

Mark Segall
Community Champion
February 17, 2022

I don't see any reason that these two rules would collide, but you could combine into a single rule.  Trigger would change to on In Progress or Done and then you'd use If/Else conditions to establish what to do when transitioning to In Progress vs Done.

Rich Evers February 17, 2022

I just realized that these rules are working on one of my boards, but not the other.  I'm currently combing through them to find discrepancies, and the only thing I can come up with is the workflow.  One board (one that is working) has TO DO, IN PROGRESS, and DONE, whereas the other (rules not working) has TO DO, IN PROGRESS, REVIEW, and DONE.

Rich Evers February 17, 2022

I don't know what happened, but I deleted the rules and rebuilt them, and now they are working.  Sorry to drag you around!

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