How to customize help center either customer portal for specific project?

[Tran_Hoang_Hai]

Hello All,

i am planning to customize the help center layout bases on our company design, but i could not find anywhere to modify the html code. Is there a possibility to re-design the help center layout either the customer portal for specific project?

thank you

[Zoryana Bohutska _SaaSJet_ · Accepted solution]

Hi @Tran_Hoang_Hai 

As I know there isn't a built-in solution for this request.

There was a similar question https://community.atlassian.com/t5/Jira-Service-Desk-questions/How-to-customize-the-customer-portal-and-help-center/qaq-p/829569

[Tran_Hoang_Hai]

hi @Zoryana Bohutska _SaaSJet_ 

thanks for your sharing.

i just wonder that even after we paid the license fee can we access to the source code, you know because sometime we want to customize some features, or we can do nothing but just purchase the add-on instead

thank you

[Zoryana Bohutska _SaaSJet_]

@Tran_Hoang_Hai 

I`ve found some detailed information about your request:

Here is the list of points that is available for customisation, and article 4 customer-friendly ways to customize Jira Service Desk.

Hope it helps